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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Establish client priorities.
   • Access and review client treatment plan if available.
   • Confirm lash or brow requirements with client.
   • Perform a patch test according to manufacturer instructions and identify skin reactions.
   • Identify contraindications to service, and refer client to appropriate professional, as required.
   • Explain service sequence and factors that may restrict treatment.
   • Confirm revised treatment plan, record updates and obtain client consent.
2. Prepare for lash and brow service.
   • Prepare treatment area, equipment and self.
   • Prepare client and select products.
   • Use energy, water and other resources efficiently during preparation and subsequent service process.
3. Chemically treat eyelashes and eyebrows.
   • Cleanse eye area to thoroughly remove eye make-up.
   • Perform chemical treatment procedure according to manufacturer instructions and treatment plan.
   • Apply post-treatment product according to manufacturer instructions.
4. Shape eyebrows.
   • Cleanse eyebrows and surrounding area to thoroughly remove make-up.
   • Test wax temperature, adjust as required and maintain for duration of eyebrow service.
   • Apply and remove wax using single use applicators to shape eyebrows.
   • Check wax product is removed from skin.
   • Use tweezers to finalise eyebrow shape.
   • Apply aftercare product according to manufacturer instructions.
5. Review service and provide post service advice.
   • Evaluate service with client.
   • Record outcomes of service on client treatment plan.
   • Provide aftercare advice and recommend products and future treatments.
   • Rebook client for future treatment as required.
6. Clean service area.
   • Clean service area, equipment and surfaces according to organisational policies and procedures.
   • Restock equipment and products in preparation for next treatment.
   • Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.
7. Establish client priorities.
   • Access and review client treatment plan if available.
   • Confirm lash or brow requirements with client.
   • Perform a patch test according to manufacturer instructions and identify skin reactions.
   • Identify contraindications to service, and refer client to appropriate professional, as required.
   • Explain service sequence and factors that may restrict treatment.
   • Confirm revised treatment plan, record updates and obtain client consent.
8. Prepare for lash and brow service.
   • Prepare treatment area, equipment and self.
   • Prepare client and select products.
   • Use energy, water and other resources efficiently during preparation and subsequent service process.
9. Chemically treat eyelashes and eyebrows.
   • Cleanse eye area to thoroughly remove eye make-up.
   • Perform chemical treatment procedure according to manufacturer instructions and treatment plan.
   • Apply post-treatment product according to manufacturer instructions.
10. Shape eyebrows.
    • Cleanse eyebrows and surrounding area to thoroughly remove make-up.
    • Test wax temperature, adjust as required and maintain for duration of eyebrow service.
    • Apply and remove wax using single use applicators to shape eyebrows.
    • Check wax product is removed from skin.
    • Use tweezers to finalise eyebrow shape.
    • Apply aftercare product according to manufacturer instructions.
11. Review service and provide post service advice.
    • Evaluate service with client.
    • Record outcomes of service on client treatment plan.
    • Provide aftercare advice and recommend products and future treatments.
    • Rebook client for future treatment as required.
12. Clean service area.
    • Clean service area, equipment and surfaces according to organisational policies and procedures.
    • Restock equipment and products in preparation for next treatment.
    • Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of job role, and:

communicate, follow and adjust treatment plan to provide eight lash and brow treatments to clients suitable for the established client treatment objectives including two or more of the following services:

eyebrow shape

eyebrow tint

eyelash tint

design, record and maintain treatment plan and records for each of these clients specifying the details of:

adverse effects

contraindications

eyebrow shape

products used

service provided

skin sensitivity

service outcomes

safe and suitable use of the following products:

wax:

hot

strip

eyelash and brow tints

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain treatment area according to organisational policy.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health and hygiene regulations and requirements relevant to lash and brow services

organisational policies and procedures relevant to lash and brow services:

difference between cleaning, disinfection and sterilisation

benefits of chemical and physical disinfection

methods of cleaning, disinfection and sterilisation

infection control procedures

when to sterilise tweezers

infection control procedures relevant to lash and brow services:

difference between cleaning, disinfection and sterilisation

benefits of chemical and physical disinfection

methods of cleaning, disinfection and sterilisation

infection control procedures

when to sterilise tweezers

infection control procedures and application of standard precautions as they apply to providing lash and brow services

scope of practice of when to refer client to other practitioners

organisational policies and procedures:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

simplified cross section of skin

hair structure and growth:

hair growth cycle and relationship to hair removal:

anagen stage

catagen stage

telogen stage

hair growth patterns

hair types:

vellus

terminal

factors effecting hair growth:

hormonal

hereditary

drugs and chemicals

effects of waxing and tweezing on hair

histology of hair

features and safe use of lash and brow products:

wax

bleaching agents

dyes and tints

contraindications and their relationship to lash and brow services:

acne

allergies to products

infection in the eye or the eye area

bacterial, fungal, parasitic and viral infections

rashes

skin allergies

appearance, causes and required action steps for the following skin reactions to lash and brow services:

eye inflammation

infections of eye or surrounding area

spotting on skin

hive like reactions

ingrown hair

infection of hair follicle

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments to maintain client treatment objectives.

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